Refund & Cancellation Policy
Effective Date 2026
Friends of Muskan Sansthan USA Inc. values every contribution made in support of meaningful impact. This policy outlines the conditions under which a refund may be considered, ensuring clarity, transparency, and responsible handling of donor contributions.
1. General Refund Guidelines
Refund Conditions
All donations made through our website are treated as voluntary contributions toward our mission.
Donations are generally non refundable once processed
Refunds may be considered only in exceptional cases as required by applicable law
Each request is reviewed with care and fairness
2. Eligible Refund Situations
When Refund Applies
A refund may be considered under the following circumstances:
- Duplicate transactions made unintentionally
- Incorrect donation amount entered due to error
- Technical issues resulting in multiple charges
- Any other situation that meets legal refund requirements
3. Refund Request Process
How To Request
If you believe a refund is required, please contact us with relevant details to review your request.
Provide your full name and contact information
Share transaction date and amount
Include payment reference or transaction identification details
Requests should be made within a reasonable time after the transaction
4. Review And Processing Time
Processing Period
Each refund request is carefully reviewed to ensure accuracy and fairness.
Approved refunds are processed through the original payment method
Processing time may vary depending on the payment provider
- You will be informed once the request is reviewed and processed
5. Non Refundable Situations
Limitations
Refunds will not be issued in the following cases:
- Change of intent after making a donation
- Delays caused by banking or payment systems beyond our control
- Donations used or allocated for ongoing initiatives
6. Contact For Refund Queries
Get In Touch
For any refund related questions or to submit a request, please contact us at usa@muskansewa.org